Karkya Terms & Conditions — Please read before use

1 Introduction & Consent

Welcome to the karkya platform. These Terms & Conditions ("Terms") form a legal agreement between karkya ("we", "our", "Platform") and the user ("you", "player"). By registering on or using karkya, you automatically agree to these Terms.

Karkya is an online gaming platform providing entertainment services for users in Bangladesh. Our goal is to create a safe, transparent, and enjoyable gaming environment.

Karkya reserves the right to update these Terms at any time. Continued use of the platform following any changes constitutes acceptance of the revised Terms.

2 Eligibility & Registration Requirements

The following conditions must be met to open an account and play on karkya:

• You must be 18 years of age or older.
• All information provided at registration must be truthful, accurate, and your own.
• Each individual may register only one account.
• Members of the same household may hold separate accounts; however, managing multiple accounts from a single device is prohibited.
• Online gaming must be legal under the laws of your country or region.
• Individuals who lack the mental capacity to enter into legal agreements are not permitted to register.

Registering with false information may result in account termination and forfeiture of deposited funds.

3 Account Management

The security of your karkya account is entirely your responsibility. Follow the guidelines below to keep your account safe:

• Never share your password with anyone — including karkya staff.
• Keep two-factor authentication (2FA) enabled.
• Always log out after accessing your account from an unfamiliar device.
• If you notice any suspicious activity on your account, contact support immediately.
• Allowing anyone else to use your account is strictly prohibited.

Karkya is not liable for unauthorized account access resulting from the user's own negligence.

4 Deposit & Withdrawal Policy

Karkya supports the most popular payment methods in Bangladesh. The following terms apply to all deposits and withdrawals:

• The payment method used for deposits must be registered in your own name.
• Depositing via a third party may result in account termination.
• The minimum deposit amount is BDT 100 and the minimum withdrawal is BDT 500.
• Identity verification must be completed before any withdrawal can be processed.
• Successful withdrawals are typically processed within 1–3 business days.
• If unusual transaction activity is detected, karkya may request additional information for verification.

Specific wagering requirements must be met before bonus funds can be withdrawn, as detailed in the bonus promotions section.

5 Bonus & Promotion Terms

Karkya offers various bonuses and promotions to give players extra value. General bonus terms are outlined below:

• Each bonus offer has its own wagering requirements, which are clearly stated alongside the offer.
• The welcome bonus is available to new registered members only.
• Attempting to claim bonuses through multiple accounts will result in forfeiture of all bonuses.
• Withdrawing while a bonus is active may result in the bonus and any associated winnings being voided.
• Wagering requirements also apply to winnings from free spins.
• Karkya reserves the right to modify or cancel any promotion at any time.

6 Gaming Policy & Fairness

Karkya is committed to ensuring fully fair gaming. All games on our platform are provided by reputable software developers and are regularly audited by independent bodies.

• All game outcomes are determined by a Random Number Generator (RNG).
• In Live Casino games, real dealers are under continuous supervision.
• If a game is interrupted due to a technical error, karkya will provide the best possible resolution.
• Attempting to circumvent game rules or using unauthorized software will result in account termination.
• Karkya is not liable for any losses caused by network issues.

7 Responsible Gaming Policy

Karkya firmly believes that gaming is for entertainment, not addiction. Player well-being and mental health are our top priorities.

• You can set deposit limits at any time.
• You have the option to self-exclude, either temporarily or permanently.
• Use the Reality Check tool to track your session time.
• If you notice signs of gaming addiction, please contact our support team.
• We always recommend playing within your budget.

To learn more, visit our Responsible Gaming Please read the page.

8 Prohibited Activities

The following activities are strictly prohibited on the karkya platform and may result in account termination:

• Using bots, automation software, or artificial intelligence to play games.
• Attempting to influence game outcomes through collusion with other players.
• Creating multiple accounts to circumvent bonus terms.
• Engaging in money laundering or any other illegal financial activity.
• Attempting to gain unauthorized access to the platform's software or systems.
• Providing false information to deceive customer support.
• Harassing or behaving inappropriately toward other users.

9 Privacy & Data Protection

Karkya takes the protection of your personal data very seriously. Our full privacy policy is available separately. In brief:

• Your data is used solely for the purpose of providing karkya services.
• Your data is not shared with third parties, except where required by law.
• All transactions are secured with SSL encryption.
• You may request to view or delete your data at any time.

To learn more, visit our Privacy Policy Please read the page.

10 Account Closure & Termination

Either you or karkya may close an account:

• You can request account closure at any time by contacting support.
• Any remaining balance must be withdrawn before closing your account.
• Karkya reserves the right to terminate an account without notice in the event of a terms violation.
• A maintenance fee may apply to inactive accounts (inactive for more than 12 months).

11 Right to Amend Terms

Karkya reserves the right to amend these Terms & Conditions, in part or in full, at any time. For significant changes:

• You will be notified via email or platform notification.
• Updated terms take effect from the date of the change.
• Continued use of the platform after any changes constitutes acceptance of the new terms.
• You may close your account if you do not agree to the updated terms.

12 Contact & Complaints

For any questions or complaints regarding the terms, please contact us:

• Email: [email protected]
• Live Chat: Available directly on the platform, 24/7.
• All complaints will receive a response within 7 business days of submission.

You'll also find answers to many questions in our FAQ section: Visit the FAQ page।